6 Bets FAQ — All your questions answered here

No, under 6 Bets rules, each person may only hold one account. If multiple accounts are created, all of them may be suspended and any accumulated balance may be forfeited. Multiple members of the same household may each have their own account, provided they have separate identification and contact details.

On the login page, click the "Forgot Password?" link. Enter your registered email or mobile number and you'll receive an OTP or reset link. Use it to create a new password. Your password must be at least 8 characters long — including numbers and special characters is recommended.

KYC (Know Your Customer) verification confirms your identity and protects your account against fraud. It is primarily required before large withdrawals. Simply submit a scanned copy of your NID or passport, and verification is typically completed within 24 to 48 hours. If needed, support@6bets.netto get in touch.

Yes, you can temporarily or permanently close your account at any time. A Self-Exclusion option is also available under our responsible gaming policy if you'd like to take a break for a set period. Contact our support team or Responsible Gaming page.

6 Bets supports all the popular payment methods used in Bangladesh, including bKash, Nagad, Rocket, Upay along with all major mobile banking services and Bank Transfer. For more details, Payments Page for details. Minimum and maximum transaction limits vary by payment method.

When depositing via mobile banking (bKash, Nagad, Rocket), funds are typically credited Instantly or your account balance is updated within 5–10 minutes at most. Bank transfers may take a little longer. If your deposit hasn't arrived, Financial Transactions page.

Withdrawal requests are typically processed within 1 to 3 business days. With mobile banking methods, funds often arrive the same day or the next. Note that KYC verification must be completed before your first withdrawal. Larger amounts may take a bit longer to process.

6 Bets does not charge any fees on deposits. Withdrawals are also free on our end; however, your mobile banking provider or bank may apply their own charges. For full transaction details, Payments Page for details.

The minimum deposit is generally ৳200, though this may vary by method. For withdrawals, the minimum is ৳500, and the maximum depends on the payment method and your account level. To check the latest limits, Financial Transactions page.

6 Bets offers an attractive welcome bonus for new members. A match bonus of a set percentage is available on your first deposit, up to ৳5,000. Bonus amounts and terms may change from time to time. To see the latest offer, Latest Promotions page.

A wagering requirement is the condition that you must place bets a certain number of times before withdrawing bonus funds. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to place a total of ৳10,000 in bets. You typically have 7–30 days to meet this requirement. For more details, Terms & Conditionsto find it.

6 Bets offers weekly or monthly cashback bonuses for regular members. A set percentage of your net losses over a given period is credited back to your account as cashback. This is usually applied automatically. To view current cashback offers, Promotions Page Visit the page.

When someone registers using your referral link or code and makes a qualifying deposit, you'll earn a referral bonus. The bonus amount and terms may change from time to time. Log in to your profile to find your referral link.

At 6 Bets, you can bet on over 1,000 sports events including cricket, football, kabaddi, tennis, badminton, and basketball. You'll also find baccarat, roulette, blackjack, Dragon Tiger, and much more in the Live Casino. To see the full list of available games, Sports Visit the page.

With live betting, you can place bets at real-time odds on matches and events already in progress. Odds shift moment to moment as the game unfolds. Just log in, go to the Live section, pick your match, set your stake, and confirm. Live streaming is also available for selected events.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain cases — such as a match cancellation or a technical issue — the bet will be automatically voided and your stake returned. If the "Cash Out" feature is available, you may be able to close your bet early under specific conditions.

6 Bets uses decimal odds. For example, odds of 1.90 mean a ৳100 bet returns ৳190 in total if you win (a ৳90 profit). Higher odds mean a lower chance of winning but a bigger payout. For a detailed betting guide, Help Center for details.

Yes, account verification must be completed before placing high roller bets. For higher betting limits and exclusive benefits, you can reach out to a dedicated account manager. To find out more, High Roller page.

6 Bets is a licensed online betting platform that uses 256-bit SSL encryption to keep all transactions and personal data secure. Our servers comply with international security standards, so your funds and information are completely safe. To learn more, Privacy Policy Read more.

After logging in, go to Profile Settings and find the 2FA option under the "Security" section. You can enable it using SMS or the Google Authenticator app. Once active, each login will require an additional verification code, keeping your account significantly more secure.

6 Bets never shares your personal information with unauthorized third parties. Limited data may only be shared where required for payment processing or legal obligations. For more details, please read our Privacy Policy Read more.

If you notice any unusual activity or unauthorized login on your account, change your password immediately and support@6bets.netto send us an email. You can also get instant help via live chat. Our security team is active 24/7.

You can reach us in three ways: Live Chat (fastest — via the button at the bottom right of the site), Email support@6bets.net and Help Centerguide page. Live Chat responses typically come within 2–5 minutes.

Yes, 6 Bets offers full support in Bengali. Our support team members are fluent in both written and spoken Bengali — just send a message in Bengali via live chat and you'll get a reply in Bengali. Our entire service is designed with Bangladeshi users in mind.

If you have a complaint, start by contacting our support team via live chat or email. Include a detailed description of the issue along with any screenshots for a faster resolution. Most complaints are resolved within 48 hours. For urgent matters, please use live chat.